Data Points

Data Points is a podcast by InterSystems Learning Services that features conversations with experts ... more

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Latest Episodes

12

July 09, 2020 00:17:35
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12. Empowering Users Through Chat

In this episode, you'll hear insights from Jenny Ames, Gary Maggiolino, and Joey Moritz about the new chat bot that was implemented on a few different InterSystems sites. Using a chat bot, in conjunction with a human support team, can enable users to find answers to their questions quickly and easily. To see the chat functionality discussed in this podcast, you can check out https://gettingstarted.intersystems.com or browse https://www.intersystems.com, notably the "Try InterSystems IRIS" page linked at the top. For more information about Data Points, visit https://datapoints.intersystems.com.   EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll talk to a few different team members here at InterSystems about the all-new chat feature that enables users to get their questions answered quickly and easily.   Derek Robinson 00:00:39 Welcome to Episode 12 of Data Points by InterSystems Learning Services. Today's episode features parts of conversations with three different people at InterSystems. These three people are Jenny Ames, the team lead of Online Learning content, who you've heard from before; Gary Maggiolino, Senior Manager of Global Marketing Technology; and Joey Moritz, Market Development Event Representative. Jenny, Gary, and Joey all have different roles, and they complement each other in the project that you'll hear us refer to as the chatbot. This chat tool is something similar to what you've probably seen on a bunch of websites, a pop-up assistant to help the user find what they're looking for or answer their question. This episode contains ...

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11

June 15, 2020 00:17:56
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11. User Experience at InterSystems (Ksenia Samokhvalova)

In this episode, Ksenia Samokhvalova — UX designer at InterSystems — joins the podcast to talk about the user experience for InterSystems products and how her team strives to improve that experience through smart design. Take a quick survey and sign up to be a user experience tester: https://www.surveymonkey.com/r/NNYWWKT For more information about Data Points, visit https://datapoints.intersystems.com.   EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll chat with Ksenia Samokhvalova, a User Experience Designer here at InterSystems, to talk about the user experience of InterSystems products.   Derek Robinson 00:00:39 Welcome to Episode 11 of Data Points by InterSystems Learning Services. On today's episode, as I mentioned in the intro, I'm joined by Ksenia Samokhvalova. Ksenia is on the UX team here at InterSystems. And the conversation with her is an interesting one for a few reasons. First, it's a bit different than most episodes of Data Points, where we cover a feature area or technology concept and learn about how that feature is used. Here we're talking about the approach to use your experience around those products and technologies.   Derek Robinson 00:01:12 All right. And welcome to the podcast Ksenia. Ksenia, how's it going?   Ksenia Samokhvalova 00:01:14 Hi, Derek. I'm great. How are you?   Derek Robinson 00:00: Good, good. We're glad to have you on the podcast for a different topic, I think. A lot of times we cover features and the basics of how to use it, or understanding what ...

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10

May 28, 2020 00:18:51
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10. All About SAM: System Alerting & Monitoring (Luca Ravazzolo)

In this episode, Luca Ravazzolo — product manager for cloud and container technology — joins the podcast for his second appearance. He's telling us all about SAM (System Alerting & Monitoring), a new component of InterSystems IRIS that users will want to hear about. To try out SAM, visit this GitHub repository: https://github.com/intersystems-community/sam For more information about Data Points, visit https://datapoints.intersystems.com.   EPISODE TRANSCRIPT: Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson. And on today's episode, I'll welcome back to the podcast Luca Ravazzolo, Product Manager for Cloud and Containers here at InterSystems, to talk about Systems Alerting and Monitoring in InterSystems IRIS.   Derek Robinson 00:00:39 Welcome to Episode Ten of Data Points by InterSystems Learning Services. Before we get started, I wanted to give a quick reminder to subscribe to the podcast, using the links at datapoints.intersystems.com. You can find links for Apple, Spotify, Google, and Stitcher there. I also wanted to mention that the Developer Community, community.intersystems.com, is the place to interact with us about future topics for the podcast. I typically post every episode as a Developer Community post, and you can feel free to leave comments on those posts. I might also make a discussion post at some point, asking for more ideas to try to give our listeners a chance to submit topics they would like to see covered. So feel free to join the conversation. Back to the episode, I'm joined today by Luca Ravazzolo. You might remember Luca from Episode Two of ...

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9

May 13, 2020 00:21:17
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9. Healthcare Interoperability: Part 2 (Russ Leftwich)

This episode features the second part of our interview with senior clinical advisor for interoperability at InterSystems, Russ Leftwich. Check out Episode 8 for the first half! In this portion of the interview, Adam and Russ carry the healthcare interoperability discussion into more specifics about InterSystems technologies and FHIR applications. After the interview, we're also welcoming Jenny Ames back to the podcast to tell us about the upcoming FHIR Dev Days! Check out https://gettingstartedhealth.intersystems.com and https://www.devdays.com/us/event-info/ for more details. For more information about Data Points, visit https://datapoints.intersystems.com   EPISODE TRANSCRIPT:  Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast. App. Links can be found at datapoints.intersystems.com. I'm Derek Robinson.   Adam Coppola 00:00:16 And I'm Adam Coppola.   Derek Robinson 00:00:18 And today we feature part two of our interview with Russ Leftwich, Senior Clinical Advisor for Interoperability here at InterSystems.   Derek Robinson 00:00:39 Welcome to Episode Nine of Data Points by InterSystems Learning Services. We're going to go straight into part two of our interview with Russ Leftwich. This half of the interview features just Adam and Russ. To listen to the first half of the interview, you can check out the most recent episode before this one, Episode Eight. After part two of the interview, we'll come back and chat with Adam about some of the key takeaways as well as welcome Jenny Ames back to the podcast to discuss the upcoming FHIR Dev Days. Without further ado, part two with Russ Leftwich.   Adam Coppola 00:01:14 So as of 2020, InterSystems products support FHIR®. So that's InterSystems IRIS for Health™, which is ...

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8

April 24, 2020 00:17:14
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8. Healthcare Interoperability: Part 1 (Russ Leftwich)

This episode features the first part of our interview with senior clinical advisor for interoperability at InterSystems, Russ Leftwich. In our discussion, Russ tells us about the history of healthcare interoperability, modern breakthroughs in its technology, and some of the biggest challenges that modern systems need to overcome. To check out the new series of InterSystems IRIS Tech Talks mentioned in the introduction, head over to https://www.intersystems.com/intersystems-iris-tech-talks. For more information about Data Points, visit https://datapoints.intersystems.com.   EPISODE TRANSCRIPT:   Derek Robinson 00:00:02 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson.   Adam Coppola 00:00:16 And I'm Adam Coppola. And today we'll chat with Russ Leftwich, Senior Clinical Advisor for Healthcare Interoperability at InterSystems, about modern healthcare interoperability.   Derek Robinson 00:00:38 Welcome to Episode Eight of Data Points by InterSystems Learning Services, and much like last episode, I'm joined by a fellow co-host at Online Learning. Adam, how's it going?   Adam Coppola 00:00:47 It's going well. Thanks for having me, Derek.   Derek Robinson 00:00:  Cool. So today on Episode Eight, we're going to be interviewing Russ Leftwich, who I'll have Adam introduce in just a moment, but first a little bit of housekeeping at the beginning here. First of all, we hope you guys have been enjoying these episodes. And like we mentioned, we're doing these remotely right now. So bear with us, as we're trying to do the best we can with our audio and our setup here. Technically, everyone is remote, not in our office, so hopefully everybody's staying safe and sane and everything else, ...

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7

April 07, 2020 00:13:45
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7. Introducing InterSystems Reports (Carmen Logue)

In this episode, we chat with product manager for analytics and AI, Carmen Logue. Carmen tells us all about the newly released InterSystems Reports, what functionality it provides, how it fits into the existing set of InterSystems products, and more. For more information about Data Points, visit https://datapoints.intersystems.com.   EPISODE TRANSCRIPT: Derek Robinson 00:00:01 Welcome to Data Points, a podcast by InterSystems Learning Services. Make sure to subscribe to the podcast on your favorite podcast app. Links can be found at datapoints.intersystems.com. I'm Derek Robinson.   Zack Krowiak 00:00:15  And I'm Zack Krowiak, and today we'll chat with Carmen Logue, Product Manager for Data Management and Analytics, about the newly released InterSystems Reports.   Derek Robinson 00:00:39  Welcome to Episode Seven of Data Points by InterSystems Learning Services, and for the first time I'm joined by fellow co-host, Zack Krowiak, fellow Online Course Developer in the Online Learning team. Zack, how's it going?   Zack Krowiak 00:00:50 I'm doing great, Derek. How are you doing today?   Derek Robinson 00:00:52 I'm doing well. Obviously we're all still adjusting, with the whole global crisis that's going on, global health crisis, with this virus. Everyone's at home, working remotely. We're still trying to keep the podcast going. Last episode we had Jamie Kantor joining remotely, and this time, not only are we going to have a remote guest, but we have a remote co-host. So how are you finding this whole situation, as you're adjusting to the remote life?   Zack Krowiak 00:01:14 Yeah. Well, it's been a change, but I'm pretty used to working remotely with our team. We have a few people who are full-time remote even before all this happened, but I miss seeing everyone's face. And ...

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